What We Collect and Why
When you open an account we ask for your name, phone number, email and birth date so we can verify your identity and meet local regulatory requirements. Payment information — your Touch 'n Go eWallet, Boost or GrabPay transaction reference, deposit amounts and withdrawal requests —
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is logged to reconcile your account balance and prevent duplicate or fraudulent transfers. We also record your device type, browser, IP address and login timestamps to detect unusual access patterns and protect your session. Game activity, including which tables or slots you visit and how long
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you play, helps us understand lobby traffic and improve platform performance. We do not sell your data to third parties and we do not share it outside our payment processors and game providers, who need it to complete transactions and stream live tables. All data is
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stored on secure servers and access is restricted to authorised staff who manage account verification, payment reconciliation and customer support. Where local law requires consent for specific processing activities, we collect that consent during registration. You can request a copy of the data we hold, ask
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us to correct inaccurate records, or request deletion by contacting support — deletion may close your account if we cannot verify identity or comply with regulatory record-keeping without the data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.