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Terms Conditions

We've written our terms to explain how your account works, what happens when you deposit through Touch 'n Go eWallet, Boost or GrabPay, and how withdrawals are verified. Read through the sections below so you know what's expected when you play.

Account verification requiredOne account per personWithdrawals subject to checksLive casino and slots

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How We Handle Accounts & Payments

indogame88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account on indogame88 is personal. You may not share login credentials, allow someone else to place bets through your profile, or open more than one account. We verify every new registration by checking the mobile number and payment details you provide during sign-up. Deposits made

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through Touch 'n Go eWallet, Boost or GrabPay are credited once we receive confirmation from the payment provider — usually within a minute. We do not accept deposits from third-party wallets; the name on your e-wallet must match the name on your indogame88 account. Withdrawals are
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processed after we confirm your identity and check that the funds were not involved in bonus abuse or unusual betting patterns. Most withdrawals to the same wallet you used for deposit clear within a few hours; first-time withdrawals to a new wallet may take longer while
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we complete additional checks. We reserve the right to ask for proof of identity, address or payment-method ownership at any point. If we find duplicate accounts, collusion, or attempts to manipulate results, we will close the accounts involved and void any related bets. Bonuses and promotions
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carry their own terms; check the promo board for wagering requirements and eligible games before you opt in. Access to our platform depends on local law. We operate only where local law permits and do not accept players from regions where online gaming is prohibited. By
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opening an account you confirm that you meet the legal age requirement in your jurisdiction and that using our service is lawful where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & SECURITY

How We Protect Your Information

We collect your name, mobile number, payment details and device information when you register and each time you log in. This data is stored on secure servers and used only to verify your identity, process deposits and withdrawals, and prevent fraud. We do not sell your details to third parties. Cookies help us keep you logged in and remember your language preference; you can clear them through your browser settings, but doing so will log you out. If you want to request a copy of the data we hold, ask us to correct an error, or close your account and delete your records, contact support with your registered mobile number.

Secure Storage

Your name, payment details and bet history are encrypted and stored on servers that meet industry-standard security protocols. We run regular audits to check for vulnerabilities and patch them as soon as they are found.

Cookie Policy

We use cookies to keep you logged in, remember your display settings, and track which games you open so we can suggest similar titles. You can block cookies in your browser, but parts of the site will not work properly.

Account Closure

If you want to close your account permanently, email support with your registered mobile number and the reason. We will process the closure within three business days and delete your personal data within thirty days unless we are required by law to keep it longer.

Data Requests

You have the right to ask what data we hold, correct mistakes, or request deletion. Send your request to support with proof of identity. We will respond within seven days with a report or confirmation that your data has been updated.

POLICY CONTACT

Get Help With Terms or Account Issues

If something in our terms is unclear or you need to discuss an account decision — a suspended withdrawal, a verification request, or a closed duplicate account — reach us through the channels below. Our support team can explain why a particular rule applies to your case and walk you through the steps to resolve it.

Live Chat Open the chat widget at the bottom right of any page. An agent will join within a minute and can pull up your account history, explain a rule, or escalate a dispute to our compliance team.

Email Support Send your question or dispute to the support address listed in your account dashboard. Include your registered mobile number and a brief description. We reply within one business day with next steps or a decision.

Account Dashboard Log in and check the Notifications tab. We post updates there when we need additional documents, when a withdrawal is approved, or when a bonus is voided. You can also submit a dispute ticket directly from the dashboard.

Terms & Conditions FAQ

No. We allow one account per person. If we detect duplicate accounts we will close them and void any bets placed through the extra profiles. Your original account will remain open as long as it was not involved in abuse.

First-time withdrawals and withdrawals to a new wallet take longer because we verify that the wallet belongs to you and that the funds were not obtained through bonus abuse. Most checks finish within a few hours; complex cases may take a business day.

We will reject the deposit and return the funds to the sender. The name on your payment method must match the name on your indogame88 account. Using a third-party wallet violates our terms and may result in account suspension.

Every bonus listed on the promo board shows its wagering requirement, eligible games, and expiry date. Read those details before you opt in. If you accept a bonus and do not meet the wagering requirement, we will void the bonus and any winnings derived from it.

Yes. Log in, go to account settings, and request a mobile number update. We will send a verification code to your new number. Once you confirm it, the new number replaces the old one and will be used for all future login and withdrawal verification.

Change your password immediately through account settings and contact support. We will review recent activity, flag any suspicious bets or withdrawals, and help you secure your profile. Do not share your login details or use the same password on other sites.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Infoindogame88 Glossary InfoFAQ InfoGolden Paddy Slots

Terms Conditions

How We Protect Your Information

Secure Storage

Cookie Policy

Account Closure

Data Requests

Get Help With Terms or Account Issues

Terms & Conditions FAQ

01 Can I have more than one account?

02 Why was my withdrawal delayed?

03 What happens if I deposit from someone else's wallet?

04 How do I know if a bonus has wagering requirements?

05 Can I change the mobile number on my account?

06 What should I do if I think my account was accessed by someone else?

Terms & Conditions

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